Frequently Asked Questions

We have meticulously designed every detail of each and every one of our Short Stirrup products. We have consulted numerous young riders, trainers and even tested our product under saddle and extensively at the barn. We have made modifications along the way during our entire development process to ensure that each product is designed to our highest standards.

We can assure you that our apparel products are extremely comfortable- your young rider won't want to take them off! Our sunshirts and leggings have a built in UPF 50+ sun protection factor to ensure that their skin is being protected at all times. Our hats are another great way to keep the sun off of their faces when they are not wearing their helmet.

We hand picked our fabrics for ulitimate comfort, function & durability! At Short Stirrup, we believe that each and every one of these characteristics are important for the young rider both under and out of saddle. We know that riding horses also involves taking care of horses and various aspects of barn life. Our apparel and accessories are made for it all- schooling rides, lessons, leisurely hacks, trail rides, barn chores (and don't forget, barn playing!)

The exact materials are listed on each product description. Our apparel fabrics are made with a good amount of stretch for ultimate comfort. They have a soft buttery feel so your child is sure to love them!

We have specific care instructions listed on each of our products. Please be sure to follow these closely and your items will stay in wonderful shape 🤍

Please wash our apparel products on cold and tumble try on low. Hang drying is even better to prevent any shrinkage of material. Using heat or warm water could be damaging to the silicone applications.

No, not at this time. Every one of our products is a proprietary design to Short Stirrup and is not available through any other retailers at this time.

We wanted to open up pre-orders as our products are en-route to us so that you can secure your favorite items at our intro pricing! We should have all products in hand ready to ship out by early to mid June. Domestic shipping can take up to 5 business days once shipped to arrive.

Once your item is shipped, you will get a notification via email where you can track your package.

We aim to ship all orders out within 5 days of purchase. Domestic shipping can take up to 5 business days once shipped to arrive.

Once your item is shipped, you will get a notification via email where you can track your package.

Shipping rates can vary depending on your region and are calculated at checkout based on your location. Shipping is free on orders over $200.

Although we launched with US shipping only, we are expanding! We currently ship to Canada and will soon ship to Mexico and the UK. Do to shipping costs and logistics, we do not accept Returns or Exchanges on International orders. Thank you for understanding!

We hope that you love your new Short Stirrup items! However, if for some reason you do not, we offer easy Returns with full refunds (less shipping fees) on un-worn and clean merchandise within 14 days of receiving the items.

Due to International shipping costs and logistics, we do NOT accept Exchanges or Returns on International orders.

Please head to our Returns Portal to begin the Return process. Returns not initiated through this portal without a valid Return Reference Number will not be accepted.

The customer is responsible for shipping the item back to Short Stirrup and the associated costs.

We do not offer Exchanges (with the exception of your first order for US orders only). If you need a different size, please make a Return and re-purchase the new size as a new order.

Due to International shipping costs and logistics, we do NOT accept Exchanges or Returns on International orders.

Please see our Returns/Refunds policy to initiate a Return through our Return Portal.

If this is your first order, we want you to be able to get your SSE sizing just right for your child and understand if you need to make a change. Please email us (Hello@ShortStirrupEquestrian.com) and we will send you a prepaid USPS label for the exchange. Will will ship the new size to you as soon as your exchange goes in the mail. We only accept exchanges on our clothing items (shirts and leggings). Hats, belts and saddle pads are excluded from exchanges.

A Return request can be submitted within 14 days after an order is fulfilled on US orders only.

Return shipping costs are handled by the customer. Orders over $200 ship for free. We are a small business and appreciate your understanding!

If this is your first order, we will send a prepaid Exchange label if you'd like a different size. Please email hello@shortstirrupequestrian.com if you'd like an exchange within 14 days of receiving your order.